• - 24/7 Guest Support via phone, email, and SMS

    - Listings Management

    - Reservation & Payment Handling

    - Claims & Refund Processing

    - Maintenance Request Tracking and Coordination

    - Complaint Resolution & Escalation Handling

    - Automated Templates & Communication Enhancements

    - Monitoring of Ring Camera & Noise Sensors

    - Guest Review Management

    - Social Media Management

  • We have experience with the following platforms:

    - Hostaway-PMS | Guesty-PMS

    - Jurny MOS-PMS | SuiteOp

    - Ring/Nest Cameras | UNIFI

    - Breezeway | Turno

    - OpenPhone | Dialpad

    - Slack | WhatsApp

    - Notion

  • We offer 2 unique plans, whether you own a single boutique hotel, individual units or multiple units, we have a cost-effective solution for you.

    Essential Management 

    • Base Pricing

      • $499/month – Covers essential call management and support services.

      • For each single unit– $240 per unit/month

      • Each full-sized home – $400 per home/month

    Our pricing is designed to scale with your business, ensuring that you only pay for the level of support you need. Let us handle guest communications, reservations, and issue resolution so you can focus on growing your business!

    Pro Plan (Includes Social Media Management)

    • Custom Pricing

  • Our team is available 24/7 via phone, email, and SMS to handle guest inquiries, complaints, reservation issues, and more. We ensure a seamless experience for your guests at all times.

  • Social media management (available in the Growth Plan) includes creating and scheduling posts, engaging with followers, and managing your Instagram and Facebook presence to increase visibility and direct bookings.

  • We track maintenance requests, coordinate with service providers, and ensure that issues are resolved promptly to maintain guest satisfaction.

  • We handle complaints professionally, resolving minor issues and escalating major concerns as needed to protect your reputation and guest satisfaction.

  • Yes, there is an additional fee for phone number and SMS registration if you opt for 24/7 Guest Support.

  • Yes, we monitor Ring and Nest cameras for check-ins, check-outs, and potential security threats. We also use UNIFI cameras to detect unauthorized guests, pets, noise levels, and smoke.

  • You can schedule a free consultation call to discuss how we can help streamline your operations. Contact us today to get started.

  • We offer a comprehensive solution that saves time, reduces stress, enhances guest satisfaction, and increases revenue potential. Our social media management (Growth Plan) also helps boost online engagement and direct bookings.

  • No, we manage your listings but do not make pricing adjustments. However, we ensure your listings remain up to date and optimized.

FAQ